The Real Truth About Banking Complaints
Recent changes in UK & EU Legislation has impacted greatly on the way that Banks handle - or don't handle Customer Complaints for that matter
The following Link makes interesting reading - particularly as the Banks in question have been fined by the FSA (Financial Services Authority) for their reluctance to deal with these enquiries fairly & efficiently:
Furthermore - the FSA is now taking tough action againsts the main five High Street Banks - as outlined in the following article:
The five main Banks were also brought to task in the following article on the London 'This is Money' Publication:
These are just several of the many articles that appear on a daily/weekly basis - all of which vindicate the services that we supply - the Documentation that we supply to assist our Clients do not leave the Banks with any alternative but to refund without excuses and repetitive rebuttal letters
Our 'Recovering Your Money' page explains this in more detail.