Who & What Are We?
We are a UK based Legal Consultancy Company that specialise in recovering monies on behalf of our Clients that may have been charged to their Credit/Debit Cards in a manner that breaches the wide umbrella of Consumer Protection Legislation that exists for such Card Holders
As this umbrella of protection extends across nine different Acts of Paliament listed below & also on our
'Acts of Parliament Page'
- It is often difficult for Consumers to navigate their way through this potential minefield of 'legalese'
Dependant on the circumstances/process & product that has prevailed in our Clients being parted from their hard-earned money - we can accurately target which specific Legislation has been breached - and on instruction - raise the necessary documentation to successfuly recover these monies.
What few people realise is that in the event that the original Retailer who charged the Card is either no longer trading - or - is being uncooperative - these monies can be recovered directly from the Bank or Card Issuer
Most of this protection falls under the Consumer Credit Act 1974 - Section 75 - which was revised on the 21st February 2010 - to introduce two significantly major changes that offers greater protection & coverage for Card Users
1. The period of protection was extended from the historical twelve-months to six-years - effectively back-dating the timeframe in which Clients can make a legitimate claim for any monies paid out to rogue traders
2. The Legislation was also altered to combat the common practice of these rogue traders ceasing trading - and therefore leaving the Client with no recourse to the law - by holding the Bank and/or Card Issuer equally liable for the monies that they have paid out and lost
There are of course conditions that determine whether or not the money/monies are recoverable:
(i) The Card must be UK Issued
(ii) The transaction has to have been made in the last 6 Years
(iii) A Deposit/Part Payment or Full Amount must include a sum in excess of £100
(iii) The Total Contract/Agreement Value must be less than £30 000
Many consumers are also unaware that this protection does not just cover transactions made in the UK - it also covers transactions that may have occurred whilst they have been overseas/abroad - regardless of any terms & conditions that may have been written into any Contract/Agreement that they have received
The rules here are quite simple - if any Card was processed within fourteen-days of the phone call, consultation or presentation - then the transaction is in breach of the Legislation and the monies paid out are fully recoverable - in addition to any additional costs incurred in recovering these funds - and in certain circumstances - additional damages and/or compensation can also be claimed
Over the last nine years - our services have assisted many thousands of Clients overcome many of the problems that they may well have encountered as a result of their involvement in the ever increasing - and often costly - world of Timeshare & Holiday Club Products
Due to recent & very significant changes in UK Consumer Protection Legislation - and from increased feedback and input from our Clients - we have now almost exclusively confined our services to the recovery of monies that have been paid out to Resale Companies and/or Cashback/Reclaim Companies that have fraudulently represented themselves in acquiring funds from Timeshare Owners for services that could never have been provided
So How Can We Help?
Every day we give advice that helps our Clients avoid spending any additional money and/or assisting them in recovering monies already spent - often without any cost to the Client - in their attempts to find a solution to their Timeshare issues or problems
Our Specialist Advisers & Senior Consultants are qualified to assist with and propose solutions to a wide range of specific Timeshare Industry Products & Problems and/or any Issues that Credit/Debit Card Users are having with purchases made where the product/service has not been delivered
All of this advice is supplied from an informed and qualified Legal Perspective - advice that would cost Hundreds if not Thousands of Pounds - if sought from Lawyers or Solicitors - who will almost inevitably seek the advice that they will charge you from Professionals such as ourselves - why?
The Timeshare Industry is such a secular and specialised Market Sector that there is little understanding of the Products, Ongoing Liability, Pitfalls, Processes etc - by the Owners alone - it is therefore understandable that Lawyers/Solicitors have even less understanding of such - as they will have little, less or no exposure whatsoever to the Industry as a whole
Simply complete the form below and one of our advisors will be in contact with you to discuss your eligibility for a refund/compensation/damages: